How Grubify works
Your own ordering site, set up for you.
Send us your menu and we'll build your branded ordering website. Customers order and pay online, every order lands on one screen in your kitchen, and you pay no commission.
For restaurant and takeaway owners in the UK, from single sites to groups with several locations.
Getting set up, done for you
Talk to us
Tell us how you take orders today, from phone and walk-ins to marketplaces. We'll go through which plan fits.
We build your site
Send us your menu and we set up your ordering site, menu and card payments, on a Grubify web address or your own domain.
We show your team
We take your staff through taking and managing orders, remotely, so everyone's ready before you go live.
Share your link
Add your ordering link to your Google Business Profile, socials, website and shopfront, and start taking direct orders.
Starter and Growth are rolling monthly with a £149 setup fee, or pay annually and we'll waive it. Moving from GloriaFood? Migration is free, with no setup fee.
What happens when a customer orders
Every order follows the same path, from your customer's phone to your kitchen.
- 01
They order from your site
Customers browse your menu on your own branded site and choose collection or delivery. There's no app to download, and accounts are optional.
- 02
They pay by card
Checkout runs through Stripe, with Apple Pay and Google Pay where supported.
- 03
It lands in your kitchen
The order appears on your order screen in real time. Accept it, prep it and mark it ready.
- 04
Collected or delivered
Customers collect from you, or your own drivers take it out. Third-party courier delivery can be added where it's set up.
Where the money goes
You pay a flat monthly fee for your plan, and there's no commission on your orders. Customers pay a small service charge at checkout, which goes to Grubify.
- No commission, however many orders you take
- A flat monthly fee, from £39/month billed annually
- Customers pay 5% of each order, up to £2.99 on delivery and £0.99 on collection
- Card payments go through Stripe, and processing fees come off before your payouts
Example delivery order
- Order value
- £40.00
- Service charge (5%, paid by the customer)
- £2.00
- Customer pays
- £42.00
- Commission
- £0.00
- You receive
- £40.00less card processing
On a £25.00 collection order, the service charge would be £0.99, because it's capped.
Who does what
We look after the technology. You look after the food.
We handle
- Building your ordering site and menu
- Setting up card payments
- Training your staff, remotely
- Hosting, updates and support by email
You handle
- Cooking, packing and handing over orders
- Keeping your menu, prices and allergen information up to date
- Your own drivers, if you deliver yourself
- Looking after your customers, including refunds
See a live Grubify site
Kung Pao Panda takes orders through its own Grubify site. Customers order delivery or collection with Kung Pao Panda's own menu, photos and offers.
Visit Kung Pao Panda's ordering siteSimple pricing. No commission.
One flat monthly fee. Pay annually to save, and we'll waive the £149 setup fee.
Starter
Billed annually · Save £120 a year
- Branded ordering website
- Order management
- Collection orders
- Delivery with your own drivers
- Promotions and discount codes
Growth
Billed annually · Save £168 a year
- Everything in Starter, plus
- Loyalty programme
- Customer insights
- Marketing tools
Multi-site
For groups with 3+ locations
Billed annually · 12-month minimum
- Everything in Growth, plus
- Central menu management across sites
- Group reporting
- Priority support
How Grubify works: common questions
Do I need my own website?
Do customers need to download an app?
How do customers pay?
Can I deliver with my own drivers?
Does Grubify work with my POS system?
How much does Grubify cost?
Am I tied into a contract?
Who owns my customer data?
Ready to take orders direct?
Tell us how your restaurant takes orders today, and we'll show you how Grubify would work for you.